Terms of Use

This page sets out the terms on which you may use the website craftsexpressions.com operated by The Crafts Expressions (“we”, “us” or “our”), together with our Privacy Policy explaining how we handle your personal data. By using our website, you agree to these Terms of Use and acknowledge our Privacy Policy.

By accessing or using our website, you agree to be bound by these Terms of Use. We may modify these Terms from time to time; any changes take effect when posted on this page, and your continued use of the website means you accept the updated Terms. Please review this page periodically.

1. Description of Service

The Crafts Expressions is a retailer of thoughtfully designed home, décor, serve-ware, gifting and lifestyle products, sold through our website and, where applicable, select retail or business channels. Where account registration or membership is offered, it allows you to purchase our designs and products.

2. Eligibility, Membership and Use

Our website and services are intended for users aged 18 and above. Account registration, where offered, is free. We may, at our discretion, suspend or remove any user or member who breaches these Terms. By registering, you confirm that you are eligible and that the information you provide is accurate.

You agree not to use our website for any unlawful or unauthorised purpose. Any reviews, comments, messages or other content you submit must not infringe the rights of any third party, including copyright, trademark, privacy or other personal rights. You are solely responsible for the content you submit.

3. Intellectual Property (IP)

All content on our website including visuals, text, graphics, audio and video clips, designs and product images is protected by copyright and other intellectual property rights owned by or licensed to The Crafts Expressions. The content is made available solely for your personal, non-commercial use. You must not:

Reproduce, distribute or exploit content or data for any other purpose without our prior written consent.

Use any automated means, including bots, spiders, scrapers or similar technologies, to access, copy, extract, monitor or collect content or data from our website without our prior written permission.

Use any content from our website, including product images, descriptions, designs, logos, text or other materials, to train, develop or improve artificial intelligence, machine learning or similar automated systems without our prior written consent.

Any IP infringement will attract action as per applicable Indian law, as amended from time to time.

4. Pricing and Product Descriptions

We aim to offer thoughtfully designed products at fair prices, and to display them as accurately as possible. Please note that minor variations in colour, size, texture, polish, wood grain, print placement, finish and appearance may occur, particularly with handmade or natural-material products. Our products are sold online and, where applicable, through select retail or business channels. If you are not satisfied with a purchase, please refer to our Returns, Exchanges and Refunds Policy.

5. Third-Party Links and Services

Our website may link to or promote services provided by third parties. We do not control these services and make no representations about them, and we are not responsible for their accuracy, completeness, reliability or availability. External sites have their own privacy and data-collection practices; you access them at your own risk.

6. Indemnity

You agree to indemnify and hold The Crafts Expressions and its officers, directors, agents, partners, service providers and employees harmless from any claim, demand, loss, expense, damage or cost arising from your breach of these Terms or any activity relating to your account, to the extent permitted by applicable law.

7. How We Contact You

We may contact you with service-related or, where you have opted in, promotional communications by post, email, SMS, WhatsApp, website notifications or other means, using the contact details you provide. How we handle your personal data is explained in our Privacy Policy.