Track Your Order
Once your order is dispatched, the tracking link is sent to the mobile number provided at checkout. Tracking information may take a few hours to update after dispatch.
How to Track Your Order
- Check the registered mobile number for the tracking link shared after dispatch.
- Open the tracking link to view the latest courier update.
- Please allow a few hours after dispatch for the tracking information to update.
Order Dispatch Timeline
- Most orders are dispatched on the next working day. However, please allow 1–3 business days for processing, depending on stock availability.
- Orders placed on Sundays, public holidays or after business hours are processed from the next working day.
- Bulk-gifting orders may require additional production and processing time. The expected timeline will be confirmed before the order is finalised.
- Once dispatched, delivery timelines depend on your location and courier serviceability.
Estimated Delivery Timeline
- Metro cities: 3–7 business days after dispatch.
- Non-metro or remote areas: 5–10 business days after dispatch.
Delivery timelines are estimates and may vary because of courier delays, weather, festivals, strikes or other unforeseen circumstances.
Need Help Tracking?
If you are unable to track your order, please share:
- Your order number
- Your registered mobile number and email address
- The name used while placing the order
Contact Us
Important Information
Please provide a valid email address, mobile number and delivery address while placing your order. The email address is used for order-related communication, while the mobile number is required for dispatch updates, delivery tracking and courier support.
Crafts Expressions is not responsible for delays caused by incorrect customer details, customer unavailability, failed delivery attempts or courier-partner delays.
